Service Campaign Rollout Schedule
The anti-theft software upgrade is being rolled out in phases as a service campaign for a total of almost 4 million vehicles.
Vehicles Now Eligible
2012-2017, 2019-2021 Veloster
Vehicles Eligible By June
- 2018-2022 Accent
- 2011-2016 Elantra
- 2021-2022 Elantra
- 2018-2020 Elantra GT
- 2013-2014 Genesis Coupe
- 2020-2021 Palisade
- 2013-2018 Santa Fe Sport
- 2013-2022 Santa Fe
- 2019 Santa Fe XL
- 2011-2014 Sonata
- 2011-2022 Tucson
All Hyundai vehicles produced since November 2021 are equipped with an engine immobilizer as standard equipment. Hyundai is also providing free steering wheel locks to law enforcement agencies for distribution to local residents who own or lease affected models.
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Frequently Asked Questions
The technology is being rolled out in phases as a service campaign for a total of almost 4 million vehicles. Hyundai has prioritized the upgrade's availability for owners and lessees of our highest selling vehicles and those most targeted by thieves in order for dealers to service them first.
The upgrade can be performed at any Hyundai dealership and takes less than one hour for installation.
The software upgrade modifies certain vehicle control modules on Hyundai vehicles equipped with standard “turn-key-to-start” ignition systems. As a result, locking the doors with the key fob will set the factory alarm and activate an “ignition kill” feature so the vehicle cannot be started when subjected to the popularized theft mode. Customers must use the key fob to unlock their vehicles to deactivate the “ignition kill” feature.
An engine immobilizer is an electronic security device that prevents a vehicle from starting unless the correct key or fob is used.
If your Hyundai vehicle has a push-button start or was produced after November 2021, it has an engine immobilizer. If your vehicle has a standard “turn-key-to-start” ignition system, please input your VIN here to determine if it is eligible for the software upgrade.
Some 2011-2022 model year vehicles without engine immobilizers cannot accommodate the software upgrade. For these customers, we are finalizing a program to reimburse them for their purchase of steering wheel locks. We plan to provide these customers with more detail in the very near future.
Yes. There is a dedicated call center ready to assist owners with the most current information and help them schedule a dealer appointment to have the anti-theft software upgrade installed. If an impacted owner’s vehicle is not eligible for the software upgrade at this time, the team will help determine the best solution to help prevent theft. The dedicated anti-theft software upgrade call center number is 888-498-0390.